A Study to Analyze the Impact of Knowledge Management (KM) practices in IT Service Delivery Industry in India
نویسندگان
چکیده
Information Technology (IT) Industry in India is growing fast. Organizations across the world are outsourcing IT services to take advantage of cost and time differences. plays vital role supporting by taking language skills skilled workforce. Knowledge Management (KM) critical for continuity success organisations different domains. This paper analysis impact Service Delivery India. The study reveals improves performance organization. Methodical implementation continuous improvement practices would further accelerate improve customer experience.
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ژورنال
عنوان ژورنال: Turkish Journal of Computer and Mathematics Education
سال: 2021
ISSN: ['1309-4653']
DOI: https://doi.org/10.17762/turcomat.v12i4.490